Page 1 of 1

Beavers Trust Subscription Renewal

Posted: Fri Nov 01, 2024 5:44 pm
by RogerB
The online subscription renewal does not seem to be working properly if my experience is anything to go by. After four times receiving a Transaction Failed message and being prompted to try a different card, I now find that three of my attempts were in fact successful despite the Failure message. So I have paid three times!

Re: Beavers Trust Subscription Renewal

Posted: Fri Nov 01, 2024 8:36 pm
by TW2-Beaver
Sorry to hear about this. You'll receive an email from the Trust soon regarding a refund for the overpayment. Unfortunately there are some issues with SumUp payments at the moment but we will sort this out for you.

Re: Beavers Trust Subscription Renewal

Posted: Sun Nov 03, 2024 4:48 pm
by EastTerracer
FYI, seemed to work fine using GooglePay and gave payment confirmation.